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TrackTimer Support

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Get help with TrackTimer, agent connections, and privacy or account requests.

Contact Dawn Patrol, LLC

Email hi@tracktimer.app for TrackTimer support, account questions, privacy requests, or security reports. Support is provided in English.

Include what you tried, what happened, and the approximate time and timezone. For agent issues, include the agent application's name and the visible error message. Never email passwords, recovery codes, API keys, OAuth tokens, or private customer records. Redact screenshots before sharing them.

Connect or troubleshoot an agent

Follow the MCP setup guide. After authorization, ask your agent to verify the TrackTimer connection. If tools are unavailable, refresh the connection or start a new conversation using your host's supported steps. OAuth approval alone does not prove the tools are active.

Manage access in Connected agents. Disconnecting revokes agent access for the selected workspace; it does not erase previously shared chat content.

Privacy and account requests

Read the Privacy Policy and Terms of Service. Email us to request access, export, correction, deletion, or account closure. We may need to verify your identity and coordinate with your workspace administrator.